I'm no saint. I'm also not going to go into detail right now on what is and isn't paid for on my various computers. I also realize you weren't trying to brag, I'm just suggesting that you might want to be careful who you make those kind of admissions to - some folk don't have try before you buy because it's a hard realm to maintain control over with uncompiled software, even with junk out there like ioncube (crap crap crap).

Anyways, honestly without looking at the code of the entire system it'd be hard to diagnose your problem to begin with. It looks like they're using an internal templating language, which would mean troubleshooting begins at understanding how that works. Personally, I've never even heard of phpFox, so I can't help.